Overview

Unveiling the Journey of Adolescent and Young Adult (AYA) Cancer Patients:

A Deep Dive into Support-Seeking Behaviors

Goals

  • Understand the needs of our users in order to gain more user retention of the lounge app

  • Analyze market competitors’ strengths and weaknesses

  • Learn about any pain points users are encountering during their process, and what improvements they might make

ROLE

  • User Researcher

  • June 2022- August 2022

Skills

  • User Interviews

  • Usability Testing

  • Service Blueprint

  • Participant Outreach

  • Data Analysis

Team

  • UX Research Lead

  • Sr. Product Designer

  • Product Manager

  • Dir. of User Experince

To view the case study please click AYA Case Study to see the project in depth.

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Arlo Technologies: Case Study